Privacy Policy
Privacy Notice
This Privacy Notice describes how FLS Express LLC (“FLS Express,” “Company,” “we,” “our,” or “us”) collects, uses, discloses, retains, and safeguards personal information obtained through our website and through our transportation, logistics, and brokerage-related business operations.
This Privacy Notice applies to all website visitors, customers, shippers, carriers, drivers, owner-operators, vendors, contractors, service providers, and business partners who interact with FLS Express online or in the course of business.
1. Scope and purpose
FLS Express operates as a transportation and logistics provider. The information we collect is necessary to support lawful business operations, safety oversight, regulatory compliance, customer service, and contractual obligations. This Privacy Notice is intended to provide transparency regarding those activities.
2. Categories Of Information Collected
We may collect the following categories of information:
a. Identifiers and Contact Information
Name, business name, email address, telephone number, mailing address, job title, IP address, and other similar identifiers.
b. Commercial and Transactional Information
Shipment and load details, pickup and delivery locations, rate confirmations, invoices, billing and payment records, customer references, and transaction histories.
c. Transportation, Carrier, and Compliance Data
Carrier packets, DOT and MC numbers, insurance certificates, vehicle identifiers, driver qualification records, medical certification status, safety documentation, onboarding materials, and other records required under FMCSA and DOT regulations.
d. Technical, Device, and Internet Activity
Browser type, operating system, device identifiers, pages viewed, timestamps, referring URLs, cookies, pixels, log files, and analytics data.
e. Communications and Correspondence
Emails, contact form submissions, recorded phone calls, text messages, and other communications related to service inquiries, operations, safety, compliance, training, or dispute resolution.
3. Sources Of Information
Information may be collected directly from individuals, from business partners, carriers, customers, service providers, publicly available sources, regulatory agencies, or generated automatically through website technologies.
4. Purposes For Collection And Use
We use information for the following business purposes:
• Providing transportation, logistics, and brokerage services
• Processing quotes, tenders, shipments, billing, and payments
• Carrier and driver onboarding, vetting, and monitoring
• Safety management, insurance underwriting, and risk mitigation
• Regulatory compliance with FMCSA, DOT, and other authorities
• Customer service, dispute resolution, and communications
• Website analytics, functionality, and security
• Fraud prevention and system integrity
• Legal compliance and enforcement of contractual rights
We do not sell personal information.
5. Cookies, Analytics, And Tracking Technologies
Our website may use cookies, pixels, and analytics tools (including third-party analytics providers) to understand website usage, improve performance, and maintain security. Users may control cookies through browser settings; however, disabling cookies may affect website functionality.
6. Disclosure Of Information
We may disclose information as necessary to:
• Customers, shippers, and receivers
• Carriers, drivers, and owner-operators
• Insurance providers, safety consultants, and compliance partners
• Technology vendors supporting dispatch, tracking, accounting, or analytics
• Government agencies, regulators, or law enforcement when legally required
Disclosures are limited to legitimate business or legal purposes.
7. Data Retention And Recordkeeping
Information is retained in accordance with business needs, contractual obligations, insurance requirements, FMCSA and DOT recordkeeping rules, and applicable laws. Certain records cannot be deleted upon request where retention is legally required.
8. Data Security Measures
We implement administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. Despite these efforts, no system is completely secure.
9. California Privacy Rights (CCPA / CPRA)
California residents may have the right to request access to, correction of, or deletion of personal information, subject to legal limitations. FLS Express does not sell or share personal information for cross-context behavioral advertising.
10. Do Not Sell Or Share Notice
FLS Express does not sell or share personal information as defined by California law.
11. GDPR and International Users
Where applicable, personal data is processed based on legitimate interests, contractual necessity, legal obligations, or user consent. International users may have additional rights under local data protection laws.
12. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
13. Third-Party Websites And Services
Our website may contain links to third-party websites. FLS Express is not responsible for the privacy practices or content of third-party sites.
14. Updates To This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in our practices or legal requirements. Updates will be posted with a revised effective date.
15. Contact Information
For questions or privacy-related requests, please contact:
FLS Express LLC
Email: info@flsexpress.net
Phone: +1 (915) 841-8392
El Paso, Texas, United States